Legal & Safety Center
Everything about how SoulMate AI works, how we protect your data and how we keep conversations safe — in one place.
18+Adults onlyAge confirmation before chatting.
🤖100% AI, clearly labelledNo real person pretends to be a character.
🚫💸Never asks for moneyNo payments, OTPs or bank details in chat.
🗑️Delete anytimeRemove a chat or all your data in one tap.
Policies & support
Terms of Service
The rules for using SoulMate AI.
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Privacy Policy
What data we collect and how we protect it.
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Disclaimer
AI characters, accuracy and no professional advice.
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Cookie Policy
The few cookies we use and why.
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Refund & Cancellation
Payments, cancellations and refunds.
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Community Guidelines
Trust & Safety — how we keep chats safe.
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About Us
Who we are and what we stand for.
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Contact & Grievance
Support, reports and our Grievance Officer.
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Need help right now?
If you're struggling or feel unsafe, please talk to a real person.
Tele-MANAS14416Free · 24x7 mental-health helpline (India)
Emergency112Police · fire · ambulance
Cyber fraud1930cybercrime.gov.in